Customer Responsibilities

Customers are responsible for ensuring that the information provided during registration or checkout is accurate and up to date, including name, mobile number, delivery address, and payment details.

Orders

Orders are subject to product availability, pricing confirmation, successful payment, and delivery coverage.

Order Cancellation

SoqBox reserves the right to cancel or refuse any order in cases such as:

• Incorrect pricing
• Unavailable stock
• Payment failure
• Incorrect delivery details
• Suspected misuse of the website

Product Information

Product images and descriptions are provided for guidance and may vary slightly from the actual product packaging.

Account Security

Customers are responsible for maintaining the confidentiality of their account login details.

Payments

Payments may be processed through approved payment providers, and all transactions are subject to the rules and regulations applicable in the Kingdom of Saudi Arabia.